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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you a factory manufacturer for custom packaging bags?

Yes, we can customize any plastic bags you need, and we have our own factory which is located in Hebei province since 2005.

What is your packaging style range?

Stand up bags zipper lock bags,3 side seal bags, side gusset bags, flat bottom bags, vacuum bags, retort bags Kraft paper bags, aluminium foil bags.

May I get sample or mateial to check the quality?

Of course you can. We can offer you samples free in stock, only the freight at your charge.

For artwork design, what kind of format is available for you?

AI, PDF, EPS, TIF, PSD, high resolution JPG.

What about the lead time for mass production?

Honestly, it depends on the order quantity and the season. Generally production lead time is within 15-25days.

What is your terms of payment?

T/T 50% deposit before mass production, 50% balance before shipment.

How do you ship the products?

By sea, by air, by Express DHL, FedEX, TNT, UPS, etc.

Can I add or delete items from my order if I change my mind ?

Yes, but you need to tell us asap. If your order has been done in our production line, we cannot change.

What payment term do you accept?

We accept T/T, Western Union, MoneyGram, Alibaba Secure Payment;

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